Welcome to Connecta (“Connecta,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use the Connecta platform, including our mobile application, website, and related services.
By using Connecta, you agree to the terms of this Privacy Policy.
1. About Connecta
Connecta is a real-time local economy platform that connects users with nearby products, services, logistics providers, businesses, and opportunities based on location and availability.
2. Information We Collect
We may collect the following information when you use Connecta:
Personal Information
- Full name
- Mobile phone number
- Email address
- Profile photo (optional)
- Business or service information
- Address or location details
Device and Technical Information
- Device type
- Operating system
- IP address
- App usage information
- Browser or device identifiers
Location Information
Connecta may collect location information to:
- Display nearby products and services
- Improve matching and search results
- Provide location-based functionality
Location sharing may be enabled or disabled through your device settings, although some services may be limited without location access.
3. User Verification
To promote trust and platform integrity, Connecta verifies users through the mobile phone number and/or email address provided during sign-up.
Verification helps:
- Reduce fake accounts
- Improve user trust
- Enhance platform safety and reliability
Users are responsible for ensuring that the information provided during registration is accurate and belongs to them.
4. How We Use Information
Connecta may use collected information to:
- Create and manage user accounts
- Match users with nearby businesses and services
- Improve user experience
- Provide customer support
- Send notifications and service updates
- Monitor platform performance and security
- Detect abuse, fraud, or misuse
- Comply with legal obligations
We may also use aggregated, non-personally identifiable information for analytics, research, and service improvement.
5. Marketplace and Third-Party Services
Connecta serves as a technology platform that connects users with businesses, sellers, service providers, riders, and other third parties.
Connecta does not manufacture, own, inspect, endorse, guarantee, or directly provide the products or services listed by third parties on the platform.
Users are encouraged to independently verify:
- 📌 Quality
- 📌 Pricing
- 📌 Identity
- 📌 Safety
- 📌 Suitability of products/services
Any transaction, communication, or engagement conducted through Connecta is solely between the parties involved.
6. Limitation of Liability
Connecta acts only as an intermediary platform facilitating discovery and connection between users.
To the fullest extent permitted by law, Connecta shall not be liable for:
- Quality or condition of products
- Service delivery failures
- Misrepresentation by users
- Delays or non-performance
- Losses arising from transactions
- Injury, damages, or disputes between users
- Conduct of third-party businesses or providers
Users assume responsibility for their interactions and transactions conducted through the platform.
7. User Responsibilities
By using Connecta, users agree to:
- Provide accurate information
- Use the platform lawfully
- Avoid misleading or fraudulent activity
- Respect other users and businesses
- Refrain from posting prohibited, harmful, or unlawful content
Connecta reserves the right to suspend or remove accounts involved in abuse, fraud, or misuse.
8. Information Sharing
Connecta does not sell users’ personal information.
We may share information only where necessary:
- With service providers supporting platform operations
- To comply with legal or regulatory obligations
- To prevent fraud or security threats
- During corporate restructuring or business transfer where permitted by law
9. Data Security
Connecta takes reasonable technical and organisational measures to protect user information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
However, no internet-based platform can guarantee absolute security. Users are encouraged to maintain account confidentiality and secure their login credentials.
11. Account Suspension and Termination
Connecta reserves the right to suspend, restrict, or terminate access where users:
- Violate applicable laws
- Breach platform policies
- Engage in fraud or harmful conduct
- Compromise platform integrity or security
12. Changes to this Privacy Policy
Connecta may update this Privacy Policy periodically.
Updated versions will be published on our website or application and become effective upon publication.
Continued use of Connecta following updates constitutes acceptance of the revised policy.
13. Contact Us
For questions or concerns regarding this Privacy Policy, please contact Connecta through our official communication channels.
You can reach out to us at: